The cancellation request must be made in writing, e-mail, up to 30 days in advance of check-in (entrance), for the return of the deposited amount a fee of 30% is deducted.
After this period, there will be no refund of amounts made as reserve titles.
In case of early departure during the booked and contracted period, the total amount of the reservation period will be charged.
NO SHOW – Non-attendance
No Show is considered when the guest does not arrive on the booked entry date. In this case, the vacancy will remain available for 24 hours from the entry time. After this period the reservation is canceled and there is no refund of the deposit.